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Welcome to The Mindful Explorer Terms and Conditions.
This page explains how we provide our products, how orders and returns are handled, and the important guidance you should be aware of when using our wellbeing journals, made-to-order items, and bulk purchase options.
These Terms and Conditions explain how we provide our products, how you may use our website, and what you can expect when placing an order with us.
By using this website or completing a purchase, you agree to these Terms and Conditions, along with our Privacy Policy and our Refund and Returns Policy.
If you have any questions, please email contact@themindfulexplorer.co.uk.
The Mindful Explorer is an online store offering journals, apparel, accessories, and related products designed to support mindfulness, creativity, and wellbeing.
The website themindfulexplorer.co.uk is operated by us, and “we”, “us”, and “our” refer to The Mindful Explorer throughout these terms.
You agree to use our website for lawful purposes only.
You must not attempt to:
All content on this website is owned by or licensed to The Mindful Explorer. You may not reproduce it without prior written approval.
We take care to describe and photograph our products accurately. Colours, sizing and appearance may vary slightly due to screen differences or individual production variations.
Some items, including clothing, drinkware, totes and certain accessories, are made to order especially for you once your purchase is placed. These items are not returnable unless they arrive damaged or faulty. Details are included on each product page and within our Refunds & Returns policy..
We reserve the right to update or discontinue products at any time.
All prices are shown in GBP.
We may update prices from time to time.
The price you pay is the price displayed at checkout at the time you complete your purchase.
We accept the payment methods displayed at checkout.
Your order is only confirmed once payment has been successfully processed.
When you place an order, you will receive an email confirming that we have received it. This acknowledgment does not form a contract.
A contract is formed when your order is accepted and processing begins.
We reserve the right to decline or cancel orders if:
You will be refunded in full if your order is cancelled before production or dispatch.
Delivery times vary depending on the product.
Delivery estimates are provided as guidance and are not guaranteed.
Our full Refund and Returns Policy forms part of these Terms and Conditions.
Please review it here: themindfulexplorer.co.uk/refund_returns/
For individually purchased journals (up to 4 copies per order) and non–made-to-order items, customers have:
Made-to-order items (clothing, drinkware, totes, accessories) cannot be returned for size, colour, or change of mind, as these items are created individually for each order.
Faulty items will always be replaced.
Orders of 5 or more copies, or any order placed for resale, are supplied on a firm-sale basis and are nonreturnable unless items arrive damaged or defective.
Wholesale customers must inspect deliveries promptly and report damage within 7 days.
If an item arrives damaged, faulty, or not as expected:
We will arrange a replacement or refund as appropriate.
This applies to both consumer and wholesale orders, though wholesale orders receive replacement copies rather than refunds.
Some products are created specifically for your order.
These include all clothing, hoodies, t-shirts, drinkware, totes, and other accessories.
Made-to-order items are:
This requirement is highlighted on product pages, in the checkout notice, and in our Refund and Returns Policy.
All images, photography, artwork, product descriptions, logos, and written content on this website are protected by copyright.
You may not copy, reproduce, or distribute any content without written permission.
The Mindful Explorer products, including our journals, guides, apparel, accessories, and any related materials, are designed as gentle, informal resources for encouraging wellbeing, creativity, self-awareness, and emotional growth.
They are not a replacement for professional medical, psychological, educational, or therapeutic advice, diagnosis, or treatment.
If you have any concerns about a child’s mental, emotional, or physical wellbeing, please seek guidance from a GP, qualified health professional, teacher, or appropriate support service immediately.
You understand and agree that:
To the fullest extent permitted by law, our total liability for any claim related to your purchase or use of our products will not exceed the amount paid for the order in question.
Nothing in these terms excludes or limits your statutory rights.
We may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are made constitutes acceptance of the revised terms.
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms or your order, please contact: